1. Introduction

Your privacy is important to us. At MSI BillBook, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard it. This Privacy Policy explains what data we collect, why we collect it, and how it is used.

2. Information We Collect

We collect and process the following types of information:

• Personal details such as your name, email address, phone number, and business information.
• Billing and transaction details when you purchase or subscribe to a plan.
• Usage data, analytics, and feedback to improve our platform experience.
• Device and log information, including IP address and browser type, for security and performance optimization.

3. How We Use Your Information

Your data helps us provide and enhance our services. Specifically, we use it to:

• Manage your account and provide access to MSI BillBook services.
• Process billing, payments, and subscription renewals.
• Send updates, promotional offers, and service-related notifications.
• Detect and prevent fraudulent or unauthorized activities.
• Improve product features, functionality, and user experience.

4. Data Security

We adopt industry-standard security practices, including SSL encryption and secure databases, to protect your data from unauthorized access, loss, or misuse. Despite our best efforts, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Third Parties

We may share limited information with trusted third-party service providers who assist in billing, analytics, and communication — but only to the extent necessary for them to perform their services. We never sell or trade your personal data.

6. Your Rights

You have the right to access, correct, update, or request deletion of your personal data. To exercise these rights, contact us at the email provided below. We will respond within a reasonable timeframe in compliance with applicable data protection laws.

7. Cookies and Tracking

Our platform may use cookies and similar technologies to enhance your browsing experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

8. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the updated effective date.

9. Contact Information

For any privacy-related concerns or data protection queries, please contact:

• Office Address: Office No: 503, 5th Floor, Mall-Decore, Lalpur Chowk, Ranchi, Jharkhand 834001
• Phone: +91 88008 69961 | +91 9110176498
• Email: contactus@murmusoftwareinfotech.com